Austrian Hotel Contract Conditions

Our booking terms and conditions:

All bookings are subject to the Austrian Hotel Contract Conditions (ÖHVB).
Below you’ll find a brief overview of our cancellation policy, as well as additional information regarding our house rules and travel insurance.

Summary of cancellation terms:

  • Within 24 hours after booking: free of charge
  • Up to 8 weeks before arrival: no cancellation fees
  • Up to 4 weeks before arrival: 40 % of the booking price
  • Up to 1 week before arrival: 70 % of the booking price
  • From one week before arrival or no-show: 100 % of the booking price
  • We charge a processing fee of EUR 50,– per booked apartment for cancellations.

House rules and terms:

Travel insurance:

We recommend taking out travel and cancellation insurance to protect yourself against possible costs arising from cancellation or interruption of your stay.

Further information:
» Travel insurance