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Cancellation guarantee

For a safe and flexible booking of your holidays

The coronavirus has mixed up all of our vacation plans - concrete statements on this are difficult.

To give you security for your vacation planning, we are happy to offer your cancellation guarantee.


Details on our cancellation guarantee

  • Cancel or rebook your holiday up to 7 days before arrival free of charge
  • Valid for all bookings made via our website www.ferienwohnung-serfaus.at or directly with us via email - with arrival by April 2022
  • Any deposit already paid will be credited for a future holiday
  • This credit can be redeemed for a rebooking until September 2023
  • No price fixing for rebookings


A free of charge rebooking is possible UP TO THE ARRIVAL DAY under following conditions

  • Your country is classified as high-risk area
  • Travel alert for Austria/Tyrol/ Serfaus-Fiss-Ladis region
  • A quarantine is required upon arrival or when leaving
  • Border closures
  • Official closure of cable cars and service businesses
  • Official closures of accommodation facilities


We recommend to book a travel insurance!


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